Sorted Racegear are committed to bringing our customers prestige race inspired brands at great prices. Our stock integration software will automatically show Immediate collection available or estimate any extra days leadtime to transfer stock into our main Cheshire store for collection. This will give an accurate indication if we have immediate stock in our main Cheshire store or if stock is available to reserve within our network for collection. If you are planning on using our Click And Collect option at checkout or just browsing the website to check store stock before visiting our Cheshire store please be sure to enter your postcode into our "Click & Collect" section for your exact product selection before making your journey. We only despatch website orders via courier or offer Click & Collect from our main Cheshire store. Depending on the location of the stock it may not be possible to dispatch or collect same day. Stock is calculated and shown as "In Stock" as a cumulative value based on all stores stock, race truck events stock, our own UK warehouse stock and brands who provide live stock feeds. Please note our sales team are unable to provide order tracking updates by phone. During busy periods please email us and we can deal with your enquiry more efficiently. Our Sales Lines Are Open Tuesday To Saturday 10AM to 1PM, call 01925 650050 for sales enquiries. Returns procedure Information and returns forms can be found here: Please note our sales team are unable to provide tracking information by phone, by using our email system you will be provided with a live tracking link if you have selected one of our tracked courier services at checkout. Mondays: Shop Closed, Website Orders being despatchedĭuring the race season we may occasionally limit opening hours on certain Saturdays for key race events, please check our social media for updates on Saturday opening times.įor Sales and Technical Product Enquiries please email and our team can promptly assist.įor Order Tracking And Delivery Updates please email quoting your Order Notification Order ID number.We appreciate all customer support during this difficult period. Delays caused by couriers is unfortunately out of our control. We are also experiencing slight delays from our brands and incoming couriers that our brands use, this may delay dispatch of orders. European and international destinations may experience slight delays. If you are not able to reach our sales or customer service staff by telephone please email for sales or for delivery updates.ĭELIVERY: UK DPD courier services operating as normal to most UK mainland postcodes, Express delivery options are available but not guaranteed at the estimated delivery dates to all postcodes. TELEPHONE SALES LINES: Our sales lines are open Tuesday to Saturday 9AM to 1PM but during busy times our sales team may not always be available to answer all calls. There may be a slight delay in serving customers during busy times.ĬLICK & COLLECT: We would encourage local customers to use this service. In the event of any future social distancing regulations and at busy periods we may still limit numbers of customers into store at any one time. WEBSITE ORDERS: Operating As Normal, although royal mail free postage options are severely disrupted due to holidays and strikes, we would reccomend our paid for tracked delivery options to avoid disappointntment.ĬHESHIRE STORE: Now open for general public access and Click & Collect.
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